Welcome to North Ka Safar — Skardu's trusted travel company, founded by Wazir Ibrahim and operating from Near PC Legacy Airport Road, Skardu, Gilgit-Baltistan, Pakistan. These Terms and Conditions govern all bookings, services, and agreements between North Ka Safar and our guests.

By making a booking — whether for a tour package, car rental, hotel accommodation, or any combination thereof — you confirm that you have read, understood, and agreed to all terms outlined below. These terms apply to all travellers covered under a single booking.

A booking with North Ka Safar is initiated when you contact us via WhatsApp, phone, or email and express your intent to travel. No booking is confirmed until you receive a written confirmation message from North Ka Safar — either via WhatsApp or email — and an advance payment has been received.

• All bookings must be made at least 48 hours before the trip departure date. Last-minute bookings (under 24 hours) are subject to availability and may incur a surcharge.
• You must provide accurate information at the time of booking: full name(s), number of travellers, travel dates, preferred package type, and any special requirements or medical conditions.
• North Ka Safar reserves the right to refuse or cancel any booking that cannot be safely fulfilled due to weather, road conditions, government restrictions, or any other genuine operational reason.
• A booking confirmation from North Ka Safar constitutes a binding agreement between the guest and North Ka Safar under these Terms and Conditions.
• Group bookings (5 or more persons) require a detailed itinerary discussion with Wazir Ibrahim before confirmation. Special rates may apply.

North Ka Safar operates on a transparent, two-part payment structure. We never charge hidden fees and the total amount quoted at the time of booking is the final amount you pay.

• Advance Payment (50%): A 50% non-refundable advance payment is required to confirm your booking. Until this advance is received, no booking slot is guaranteed.
• Remaining Balance (50%): The remaining 50% must be paid in full on or before the departure date — before the trip begins. No guest may begin a tour with an outstanding balance.
• All prices are quoted in Pakistani Rupees (PKR) unless otherwise agreed in writing.
• Prices are per the agreed package terms and cover only those services explicitly listed in your booking confirmation. Additional services requested during the trip will be charged separately and agreed upon in advance.
• North Ka Safar reserves the right to adjust pricing for future bookings due to fuel price changes, inflation, or seasonal demand — but confirmed bookings will never have their price changed after written confirmation.

Accepted Payment Methods:

We understand that travel plans sometimes change. Our cancellation policy is designed to be fair to both parties. All cancellation requests must be communicated to North Ka Safar in writing via WhatsApp or email. Verbal cancellations are not accepted.

• The advance payment (50%) is non-refundable under all circumstances, as it covers pre-trip planning, booking of vehicles, guides, and hotel reservations made on your behalf.
• If you wish to reschedule rather than cancel, North Ka Safar will accommodate rescheduling without penalty — provided you notify us at least 5 days before the original departure date and alternative dates are available.
• Rescheduling requests made with less than 5 days notice will be treated as a cancellation and the standard cancellation policy will apply.

Where a refund is applicable under our cancellation policy, North Ka Safar will process the refund promptly through the original payment method used by the guest.

• Approved refunds will be processed within 5 to 7 business days of the cancellation being confirmed in writing by North Ka Safar.
• Refunds are transferred back to the same EasyPaisa, JazzCash, or bank account from which the original payment was made.
• North Ka Safar is not responsible for any bank or mobile wallet processing delays beyond our control.
• Refunds will not be issued for unused services, activities skipped voluntarily, or services refused by the guest during the trip.
• If North Ka Safar cancels a trip due to reasons within our control, guests will receive a 100% full refund of all amounts paid, including the advance payment.

North Ka Safar provides detailed itineraries for all tour packages at the time of booking. However, due to the unpredictable nature of northern Pakistan's mountain terrain, weather conditions, and road status, itinerary changes may occasionally be necessary.

• North Ka Safar reserves the right to modify, substitute, or reroute any part of an itinerary due to road closures, landslides, extreme weather, or safety concerns — without prior notice when necessary for guest safety.
• Where a destination is inaccessible, North Ka Safar will make every reasonable effort to provide an alternative destination of equal or greater value at no extra cost.
• Itinerary changes due to guest requests during the trip are subject to availability and may incur additional costs that will be discussed and agreed before implementation.
• North Ka Safar is not liable for any dissatisfaction resulting from itinerary changes made for genuine safety or operational reasons beyond our control.
• Activity-specific inclusions such as Speed Boating, Zipline, ATV Rides, Paragliding, and Jeep Safari are subject to seasonal availability and weather conditions. No refund is issued for activities unavailable due to weather.

All North Ka Safar tour packages include a core set of services as stated in your booking confirmation. Understanding what is and is not included prevents misunderstandings and ensures a smooth experience.

Included in All Standard Packages:

• Accommodation — hotel or guesthouse stays as specified per itinerary (shared or private room as per package type)
• Breakfast — one daily breakfast per person throughout the trip duration
• Transport — all ground transport between destinations as listed in the itinerary (shared or private as per package type)
• Local Guide — an experienced, local Skardu-based guide for all sightseeing and destination visits
• Airport Pickup — pickup from Skardu Airport on arrival day (Skardu Airport only)
• Standard Activities — activities listed in your specific itinerary (Speed Boating, Zipline, Jeep Safari, Paragliding, ATV as specified per package)

Not Included (Unless Separately Agreed):

• Lunch and dinner (guests are responsible for all meals except breakfast)
• Personal expenses — shopping, laundry, tips, phone calls, internet
• Travel insurance of any kind
• Medical costs, medications, or emergency evacuation expenses
• Entry fees to monuments, national parks, or restricted areas unless specifically listed
• Airfare to/from Skardu
• Visa or permit fees for restricted zones
• Any service or activity not explicitly listed in your booking confirmation

North Ka Safar provides Toyota Prado 4×4 and Toyota Corolla vehicles for car rental services. All vehicles come with an experienced, locally-trained driver who has extensive knowledge of Gilgit-Baltistan's mountain roads. Self-drive rental is not available.

• All rental rates are inclusive of driver, fuel, and standard insurance unless otherwise stated in your quote.
• The guest is responsible for the safety of the vehicle during the rental period. Any damage caused by the guest's negligence or misuse will be charged at repair cost.
• Guests must not instruct drivers to exceed safe speed limits, travel on closed or restricted roads, or engage in any driving behaviour that puts the vehicle or passengers at risk.
• Drivers are entitled to refuse a route if they deem it genuinely unsafe. North Ka Safar fully supports all driver safety decisions.
• Smoking inside all vehicles is strictly prohibited. Violation may result in a cleaning fee being charged.
• Vehicle rental bookings cancelled within 24 hours of the rental start time are non-refundable.
• In the event of a mechanical breakdown, North Ka Safar will arrange a replacement vehicle as soon as operationally possible. Downtime of up to 3 hours due to breakdown is not compensable.

North Ka Safar arranges hotel bookings at personally verified properties in Skardu including PC Legacy Hotel, Shangrila Resort, Shigar Fort Heritage Hotel, and various budget guesthouses. Hotel bookings are made on behalf of the guest by North Ka Safar.

• Hotel room type (standard, deluxe, suite) will be as specified in your booking confirmation. Upgrades are subject to availability and additional cost.
• Check-in time is typically 2:00 PM and check-out is 12:00 PM noon, subject to hotel policy. Early check-in or late check-out is subject to availability and may be chargeable.
• Guests are responsible for any additional hotel charges incurred during their stay — including room service, minibar, laundry, telephone, or damages to hotel property.
• North Ka Safar is not liable for the quality of services provided directly by the hotel — including food quality, cleanliness standards, or Wi-Fi availability — once the guest has checked in.
• Hotel bookings cancelled within 48 hours of check-in date are non-refundable, as hotels charge North Ka Safar the full room rate at that point.
• PC Legacy Hotel room rates start from PKR 35,000/night (Standard Room) to PKR 100,000/night (Suite). These rates are subject to change based on season and availability at time of booking.

North Ka Safar takes the safety of every guest extremely seriously. All our vehicles, drivers, routes, and accommodation are carefully evaluated before any trip. However, travel in northern Pakistan — particularly in high-altitude areas — involves inherent risks that cannot be entirely eliminated.

• North Ka Safar is not liable for any personal injury, illness, death, loss of property, or financial loss resulting from natural disasters, acts of God, political instability, government actions, or events beyond our control.
• Guests with pre-existing medical conditions — including heart conditions, altitude sickness susceptibility, mobility limitations, or pregnancy — must disclose these at the time of booking. North Ka Safar may decline bookings if we cannot safely accommodate specific medical needs.
• All adventure activities included in packages — Paragliding, ATV Rides, Zipline, Speed Boating, Jeep Safari — are undertaken at the guest's own risk. By participating, guests acknowledge the inherent risks of these activities.
• North Ka Safar strongly recommends all guests obtain comprehensive travel insurance before travelling to Gilgit-Baltistan, covering medical emergencies, trip cancellation, and emergency evacuation.
• In the event of a genuine safety emergency during a trip, North Ka Safar will take all reasonable measures to assist guests — including contacting emergency services, arranging evacuation, and informing emergency contacts.
• Our maximum financial liability to any guest is limited to the total amount paid to North Ka Safar for that specific booking.

North Ka Safar operates in the culturally rich and traditionally conservative communities of Gilgit-Baltistan. We expect all guests to behave respectfully toward local communities, the natural environment, and our staff at all times.

• Guests must dress modestly and respectfully, particularly when visiting local communities, mosques, forts, and villages in Gilgit-Baltistan.
• Any behaviour that is deemed disrespectful, offensive, or harmful to local communities, the environment, or North Ka Safar staff may result in immediate termination of services without refund.
• Guests are responsible for keeping noise to acceptable levels, particularly at hotel accommodations and in residential areas.
• Littering and damaging natural environments — including national parks, lakes, and mountain areas — is strictly prohibited and may result in immediate removal from the tour.
• The consumption of alcohol is culturally inappropriate in most areas of Gilgit-Baltistan. Guests are expected to respect local customs and norms at all times.
• Photography of local people, military installations, government buildings, or restricted areas should only be done with explicit consent or as permitted by local regulations.

North Ka Safar shall not be held liable for any failure or delay in performing services due to circumstances beyond our reasonable control — commonly known as Force Majeure events.

• Natural disasters — earthquakes, floods, landslides, avalanches, blizzards, or extreme weather conditions that make travel unsafe or impossible.
• Road closures — official road closures by the National Highway Authority (NHA), Frontier Works Organization (FWO), or local administration due to maintenance, damage, or safety concerns.
• Government actions — travel bans, security advisories, curfews, or restrictions imposed by any level of government in Pakistan.
• Political unrest — strikes, civil unrest, protests, or any security-related disruptions affecting travel routes or destinations.
• Pandemic or public health emergency — any government-declared health emergency that restricts travel or group activities.

In Force Majeure situations, North Ka Safar will make every reasonable effort to reschedule your trip to alternative dates at no additional cost. Where rescheduling is not possible, a credit voucher valid for 12 months will be issued. Cash refunds in Force Majeure cases are at North Ka Safar's discretion.

North Ka Safar is committed to resolving any concerns or disputes fairly and promptly. If you have a complaint or dispute arising from your booking or trip experience, please contact us directly before seeking external resolution.

• All disputes must first be submitted in writing via WhatsApp or email. North Ka Safar will acknowledge receipt within 24 hours and provide a resolution within 5 business days.
• These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan. Any unresolved disputes shall be subject to the jurisdiction of courts in Skardu, Gilgit-Baltistan.
• North Ka Safar reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Bookings made before any update are governed by the terms in effect at the time of booking.
• By completing a booking with North Ka Safar, you confirm that you have read, understood, and agreed to all terms on this page in their entirety.